At Twenty4 Fire and Security, we speak to new and small business owners every day—and one thing we hear time and time again is just how confusing fire safety obligations can feel.

It’s not just about getting your business open. It’s about keeping people safe and staying compliant day in, day out. But for many, understanding exactly what’s required can feel like navigating a sea of complex regulations, unfamiliar terminology and mixed messages.

You’re Not Alone

To better understand just how widespread this confusion is, we recently ran a poll across our social media channels asking Welsh business owners for their thoughts. The response was unanimous: fire safety rules are too complicated and there needs to be more clarity.

That result didn’t surprise us. We know from experience that most business owners aren’t fire safety experts—they just want to do the right thing but often don’t know where to start. They’re faced with legal documents full of jargon and generic advice that doesn’t apply to their premises or industry.

Straightforward Support, Wherever You Are

Based in Cardiff, we offer our fire and security services right across the UK. Whether you’re a small business owner, a landlord, or managing a larger commercial site, we’re here to take the pressure off.

We specialise in:

But our services reach well beyond those essentials. We also offer comprehensive maintenance packages to ensure your systems stay in full working order and your premises remain safe all year round. No stress, no guesswork—just reliable support and expert guidance.

It Shouldn’t Be This Hard

There’s plenty of information out there about fire safety regulations—but too often, it’s buried in technical language or written with industry professionals in mind, not everyday business owners. That’s a huge problem, and it’s something we believe needs to change.

We think fire safety guidance should be clear, practical and accessible. No one should feel overwhelmed or left in the dark when it comes to protecting people and property.

We’re Here to Help

At Twenty4 Fire and Security, our mission is to make fire safety simple. Whether you’re opening your first café, expanding your business, or just want to make sure you’re meeting your legal duties—we’ll help you get it right.

We’ll talk you through what’s needed, explain your responsibilities in plain English and provide tailored solutions that suit your business and your budget.