The SmartPlan contract runs for 12 months and automatically rolls over for a further 12 months at the end of the term. Customers are free to cancel their contract by giving written notice on or before the last working day of the 11th month.

On signup, we'll arrange our first visit at a time convenient for you and your business. During our first visit, our multi-skilled engineers will attend to carry out the first batch of maintenance works. After this visit, our unique job management system will notify our operations team a month before your next visit is

Our phone line is open 24 hours a day, 7 days a week, and 365 days a year. If you require an engineer, simply call 02922 725076.

Adding a service to your SmartPlan is simple! Just give us a call on 02922 715076 to discuss your options, and we'll add the additional service to your plan.

The annual cost of each service in the SmartPlan is determined based on the size and type of your property. Once you've selected your services, you can check our pricing page which outlines the annual cost of each service. We then apply a discount of up to 25% based on the number of services

The annual cost of each service in the SmartPlan is determined based on the size and type of your property. Once you've selected your services, you can check our pricing page which outlines the annual cost of each service. We then apply a discount of up to 25% based on the number of services

Absolutely! The SmartPlan is designed to be flexible and grow with your business. You can adjust your plan to include different services when your contract renews.

Life can be unpredictable and we understand that unexpected issues can crop up. If a scheduled service can't be performed on the planned date, we can easily reschedule your visit for the next available date.

We understand that every business has unique requirements. Our operations team will fully discuss all scheduling options with you to ensure our services fit in around your operations without causing disruption.

Our engineers are highly experienced and, while multi-skilled, each specialises in different areas. Rest assured, all our engineers are fully trained and qualified to carry out the tasks required.