What is the process if I have an emergency and need to utilise the 24/7 response?
Our phone line is open 24 hours a day, 7 days a week, and 365 days a year. If you require an engineer, simply call 02922 725076.
Our phone line is open 24 hours a day, 7 days a week, and 365 days a year. If you require an engineer, simply call 02922 725076.
Adding a service to your SmartPlan is simple! Just give us a call on 02922 715076 to discuss your options, and we'll add the additional service to your plan.
The annual cost of each service in the SmartPlan is determined based on the size and type of your property. Once you've selected your services, you can check our pricing page which outlines the annual cost of each service. We then apply a discount of up to 25% based on the number of services
The annual cost of each service in the SmartPlan is determined based on the size and type of your property. Once you've selected your services, you can check our pricing page which outlines the annual cost of each service. We then apply a discount of up to 25% based on the number of services
Absolutely! The SmartPlan is designed to be flexible and grow with your business. You can adjust your plan to include different services when your contract renews.
Life can be unpredictable and we understand that unexpected issues can crop up. If a scheduled service can't be performed on the planned date, we can easily reschedule your visit for the next available date.
We understand that every business has unique requirements. Our operations team will fully discuss all scheduling options with you to ensure our services fit in around your operations without causing disruption.
Our engineers are highly experienced and, while multi-skilled, each specialises in different areas. Rest assured, all our engineers are fully trained and qualified to carry out the tasks required.
During the signup process, our operations team will discuss the available times and dates for the first visit. This is rarely more than a week away, so you can expect your selected services to begin soon after signing up.
We use a unique tablet-based system that allows us to produce reports on-site, saving time. Coupled with our highly qualified team, fast turnaround, and excellent aftercare service, we offer a premier EICR service.