Fire Alarms2020-01-14T12:44:17+00:00

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• Fire Alarm Sales
• Fire Alarm Maintenance
• Fire Detection and Warning

Fire Alarms – sales, service and maintenance

Whatever type of business premises you operate, there will be a need for Fire Alarms. 

Not only does fitting Fire Alarms in your place of work show that you take fire safety seriously, but it is also a legal obligation for the majority of businesses here in the UK.  

The law surrounding fire alarms

UK Government states that all businesses must have a fire detection and warning system of some shape or form. However, the types and number of detectors you need will be dependent on the type of building you occupy and the work carried out in it. This will be made clear in your Fire Risk Assessment. 

But, your responsibilities as a business owner go much further than simply purchasing an alarm.  All Fire Alarms must be installed, tested and maintained to a high standard. Staff members will also need to be trained on how these systems operate, with fire drills needed to be actioned and recorded regularly.  

To comply with BS5839-Part 1, a fire safety code of practice, alarm systems must be maintained by a professional every six months. This is also something most Insurers will require when creating policies for properties used for business.   

Our Fire Alarms Systems  

Here at Twenty4, we offer high-tech Fire Alarm solutions, allowing the businesses we work with to limit and manage their fire risks in an affordable, efficient manner. Developed using smart technology, our alarm systems can be connected to smartphones via a dedicated app, meaning you and the emergency services will be notified immediately if the alarm is sounded.  

If you are looking to explore your fire and security alarm options, be sure to contact the Twenty4 team today.  

Frequently Asked Questions

We have some questions that are asked by a number of our potential and actual clients and thought it may be useful to put up some of the most asked for you. Click on any of the questions you are interested in to reveal the answer.

How do I clean the cameras?2018-02-26T16:44:14+00:00


How many cameras will I need?2018-02-26T16:43:46+00:00


Is there a lot of unsightly cabling?2018-02-26T16:43:08+00:00


How do I view my recordings?2018-02-26T16:42:40+00:00


How do they record?2018-02-26T16:42:00+00:00


How much is 4K CCTV?2018-02-26T16:41:14+00:00

4K CCTV is the latest technology and like all new technology releases they tend to be on the expensive side. Our 4K cctv System start at £599 for a 1 Camera CCTV System.

Does it need to be registered with the ICO?2018-02-26T16:40:38+00:00


Do I need signs advertising that I have CCTV?2018-02-26T16:39:38+00:00


Does the CCTV still record if the router stops working?2018-02-26T16:38:50+00:00


What if I accidentally disconnect my CCTV?2018-02-26T16:37:39+00:00


Is the CCTV recoding admissible as evidence in a court of law?2018-02-26T16:36:43+00:00


How long do they record for? How is the footage recorded and stored?2018-02-26T16:34:58+00:00


Will my alarm alert the police?2018-02-26T16:34:04+00:00

This is possible for most systems but the system must meet

What’s best wired or wireless?2018-02-26T16:31:50+00:00

Depends on the premises. Wireless alarm system are now very reliable and suitable for both domestic and small to medium commercial installations. They are very cost effective, and mess free. Wired alarm system are usually more suited to larger commercial premises.

Should we have the alarm serviced and how often?2018-02-26T16:31:00+00:00

It is recommended that intruder alarm systems are serviced annually although if your system does require policed response then 6 monthly visits may be required.

We have an old alarm system that’s reporting a fault, can Twenty4 repair this or will we need to replace it?2018-02-26T16:30:19+00:00

We’re asked this question almost daily and the answer depends on the system and the fault displayed. Having said that we are able to repair over 90% of System with minor adjustments. We advise an engineer visit, whereby the engineer can assess the system before providing costs for both repair and replacement.

Are they easy to use?2018-02-26T16:21:25+00:00

Our alarm systems are designed with you in mind ensuring they are easy to use for all the family. Smartphone connectivity enables push notifications of alarms and alerts, set/unset, viewing event log.

How long do the batteries last?2018-02-26T16:20:49+00:00

Batteries can last up to 4 years, although we do advise an annual service of the system to ensure your alarm continues to function as it should when you need it.

Will my pets cause false alarms?2018-02-26T16:20:02+00:00

We have a number of solutions for home owners with pets. Contact one of our specialists now for more info on 02921252424.

Are they wireless?2018-02-26T16:19:11+00:00

All our new home alarm systems are wireless, although are are sometimes asked to install wired systems. Our wireless systems require a hard wired connection to the mains supply for the control panel, but otherwise they are cable free. No cables = no mess.

How much are house alarms?2018-02-26T16:18:04+00:00

Our home alarm kits start from £299. We also offer 24 months interest free finance on home alarm systems so you can the system you need rather than the system you can afford.

Do we have to have a maintenance contract with the fire alarm?2018-02-26T16:16:14+00:00

Fire alarm systems are required to be maintained by a specialist on a 6 monthly or quarterly basis, depending on the premises.

When someone activated a fire alarm call point do we need to replace the glass?2018-02-26T16:15:21+00:00

Modern fire alarm callpoints now use plastic resettable glasses, these can be rest very easily with the test key.

Will we be charged for false alarms?2018-02-26T16:14:25+00:00

Failed alarms are chargeable by the fire brigade although they tend to only enforce this for systems causing repeat failed alarms. When systems are designed and maintained correctly by a specialist, false alarms are very uncommon.

Can a fire alarm be linked to the fire station?2018-02-26T16:13:29+00:00

Fire alarm systems can be monitored by an alarm receiving centre. Following a fire alarm activation the alarm receiving centre would notify the local fire brigade.

Do all business premises require a fire alarm system?2018-02-26T16:12:07+00:00

No not all business premises are required to have a dedicated fire alarm. A fire alarm system design, type and category for a premises is usually first specified by the building designer or Fire risk assessor.
To find out if your premises require a fire alarm contact our fire risk assessor on 029212524224 for free advice.

Why should I use Twenty4 for my fire risk assessment?2018-02-26T15:55:55+00:00

All our Risk Assessors are experienced competent professionals. We use a unique tablet based risk assessment system, ensuring data is collected and analysed at the premises in real time. Non-conformance’s can be recoded, risk graded, photographed, placed on a location plan and an action plan created whilst the risk assessor is standing in front of the risk. The risk assessment can be synchronised at the premises meaning you’re provided with a live and interactive risk assessment. If you get a non-conformance rectified, you can log onto the system, sign into and reduce the overall risk rating of your premises.
Your local fire and rescue authority might be able to give you advice if you’re not sure your risk assessment’s been carried out properly. However, they can’t carry out risk assessments for you.

How is a fire risk assessment conducted?2018-02-26T15:56:24+00:00

A fire risk assessment involves a physical inspection of the building to determine the adequacy of the existing fire precautions and the need for any additional measures. Twenty4 do this in real time using a tablet based system ensuring data is captured as it’s observed. However, of equal importance to the physical inspection is a review of fire safety management in the organisation and consideration of the human factors.
There are practical limits to the extent of the survey and evaluation of the fire precautions. For example, in undertaking a fire risk assessment, we would not carry out detailed engineering evaluation or testing of fire protection systems, emergency escape lighting, etc. However, we would inspect such systems visually. Where appropriate, we would identify the need for any further engineering evaluation, which we would be able to carry out if required.
similarly, the survey of the construction of the building would extend to readily accessible areas of the building only. We would not undertake destructive exposure. While we would inspect above false ceilings, where possible, this would be on a sampling basis only. Again, if we considered that more thorough examination of such areas was necessary, we would highlight this to you.
The objective of the risk assessment will primarily be the safety of the occupants of the building whilst simultaneously satisfying the requirements of legislation.

Can I do my own fire risk assessment?2018-02-26T16:07:09+00:00

Yes, if you consider you have the expertise to do so.
We are normally employed either when a client does not have the necessary competence or when they do not have the time or resources to conduct the risk assessments themselves.

Do all buildings require a fire risk assessment?2018-02-26T15:57:01+00:00

Yes. There are few exceptions.
Under the Regulatory Reform (Fire Safety) Order 2005, a fire risk assessment is necessary in virtually all buildings in England and Wales, other than domestic dwellings. Similar requirements apply in Scotland under the Fire (Scotland) Act 2005, and in Northern Ireland under the Fire and Rescue Services (Northern Ireland) Order 2006.

What are the 5 steps of a fire risk assessment?2018-02-26T16:10:35+00:00

Fire risk assessments following the 5 step fire risk assessments process as recommended by HM Government guidance documents, HSE and the guidance documentation issued by Fire and Rescue Services:
1. Identification of the Fire Hazards
2. Identifying Persons at Risk
3. Evaluation of the Risks (Eliminate, Reduce or Control) 4. Recording of the Significant Findings
5. Monitor and Review Process
Our fire risk assessors use an audit process involving the systematic evaluation of the factors that determine the hazard from fire, the likelihood that there will be a fire and the consequences if one were to occur, the all aspects of fire safety to identify any significant findings. These are recorded and a risk analysis conducted to arrive at a risk rating. A comprehensive action plan is then produced for each non-compliance, with realistic time scales for completion and review, providing the client with a range of options to meet their legal obligations and ensuring the most appropriate cost benefit solution.

Our Credentials

Its is all very well saying how good we are but for peace of mind you need proof. We have a number of accreditations that provide you with the assurance you need to entrust your fire safety requirements with us.